Terms of Service

Last Updated: June 25, 2025

Acceptance of Terms

Welcome to ReverseList! These Terms of Service ("Terms") govern your use of the ReverseList mobile application and website (collectively, the "Service") operated by ReverseList ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

Description of Service

ReverseList is a marketplace platform that allows users to post requests for goods and services ("Requests") and enables other users to respond with offers ("Offers"). Our Service facilitates connections between users but does not directly provide, sell, or deliver any goods or services.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

User Accounts and Registration

Account Creation

  • You must be at least 18 years old to create an account
  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account

Account Verification

We may require identity verification for certain activities. You agree to provide accurate documentation when requested and understand that failure to verify your identity may limit your access to certain features.

User Conduct and Responsibilities

Acceptable Use

When using ReverseList, you agree to:

  • Provide accurate and truthful information in all Requests and Offers
  • Communicate respectfully and professionally with other users
  • Honor your commitments and agreements made through the platform
  • Comply with all applicable laws and regulations
  • Respect the intellectual property rights of others
  • Use the Service only for legitimate purposes

Prohibited Activities

You may not use ReverseList to:

  • Post false, misleading, or fraudulent content
  • Engage in any illegal activities or promote illegal goods/services
  • Harass, threaten, or intimidate other users
  • Spam, solicit, or send unsolicited communications
  • Attempt to circumvent our fees or payment systems
  • Create multiple accounts to manipulate the platform
  • Use automated systems or bots to access the Service
  • Reverse engineer or attempt to access our source code
  • Post content that infringes on intellectual property rights
  • Sell or transfer your account to another person

Content and Intellectual Property

User Content

You retain ownership of content you post on ReverseList ("User Content"), including Requests, Offers, messages, and reviews. However, by posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content in connection with the Service.

Content Standards

All User Content must:

  • Be accurate and not misleading
  • Not infringe on any third-party rights
  • Not contain offensive, threatening, or inappropriate material
  • Not contain spam or promotional content unrelated to the Request/Offer
  • Comply with applicable laws and regulations

Content Moderation

We reserve the right to review, edit, or remove any User Content that violates these Terms or our community guidelines. We may also suspend or terminate accounts that repeatedly violate our content policies.

Transactions and Payments

User-to-User Transactions

ReverseList facilitates connections between users but is not a party to any transactions. All agreements, negotiations, and transactions are solely between users. We do not guarantee the quality, safety, legality, or delivery of any goods or services.

Payment Processing

  • Payments are processed through third-party payment processors (Stripe, PayPal, etc.)
  • You are responsible for all fees, taxes, and charges related to your transactions
  • We may charge service fees for using certain features of the platform
  • All fees are non-refundable unless otherwise specified

Disputes

Disputes arising from transactions are between the involved users. While we may provide assistance in resolving disputes, we are not obligated to do so and any resolution is at our sole discretion.

Privacy and Data

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you agree to our data practices as described in our Privacy Policy.

Safety and Security

User Safety

Your safety is important. We recommend:

  • Meeting in public places for in-person exchanges
  • Verifying the identity of users before transactions
  • Using secure payment methods
  • Trusting your instincts and reporting suspicious activity
  • Not sharing personal information like home addresses or financial details

Reporting

If you encounter inappropriate behavior, suspicious activity, or content that violates these Terms, please report it to us immediately through our reporting system or by contacting support@reverselist.com.

Service Fees

ReverseList may charge fees for certain services, including but not limited to:

  • Transaction processing fees
  • Premium account features
  • Promoted listing fees
  • Payment processing fees

All fees will be clearly disclosed before you incur them. Fees are generally non-refundable.

Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in the app. Upon termination, your access to the Service will cease.

Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Harm other users or the platform
  • Fail to pay required fees
  • Create security risks for the platform

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may retain certain information as required by law or for legitimate business purposes.

Disclaimers and Limitations

Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

User Interactions

WE DO NOT GUARANTEE THE IDENTITY, CREDENTIALS, OR REPRESENTATIONS OF ANY USER. YOU INTERACT WITH OTHER USERS AT YOUR OWN RISK.

Third-Party Services

Our Service may integrate with third-party services (payment processors, mapping services, etc.). We are not responsible for the availability, accuracy, or reliability of these third-party services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVERSELIST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless ReverseList and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any transactions or disputes with other users

Dispute Resolution

Binding Arbitration

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Your State/Location].

Class Action Waiver

You agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative action, and you expressly waive your right to file a class action or seek relief on a class basis.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of [Your State/Location].

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and/or through the app. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: reverselists25@gmail.com
  • Address: 5998 Alcalá Park, San Diego, CA 92110
  • Phone: (909) 734-4486

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ReverseList regarding the use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

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